•  We ship to all 72 municipalities in Puerto Rico, the 48 contiguous states in the United States, and the U.S Virgin Islands.

•  No - Some items are only available for store pickup. This also applies to Puerto Rico residents.

•  The items not available for shipping will say "Available In-store Only" on the item's description.

•  In our physical store we have more sizes, quantities, and products that are not listed on our website.

** If you live in Puerto Rico and are interested in buying any of the items listed as In-store only, please contact us (click here).

•  We ship via USPS Priority Mail.

•  Orders placed from Monday through Thursday will be shipped the next day unless its placed on a holiday, then it will be shipped on the next working day.

•  Orders placed on Friday will be shipped next Monday unless the fall on a holiday, then it will be shipped on the next working day.

•  Once the order is placed and shipped, duration of that shipping will depend on the final destination. USPS shipping usually takes from 4-6 days.

• Click here for all information on our Shipping and Returns Policy.

•  We currently do not offer a delivery service.

•  We can recommend Islandwide Services for local deliveries - get in touch with us for further information on the logistics.

•  Yes! We're glad to offer the option of picking up your order locally. At check out, choose 'PickUp' as the preferred delivery method - shipping costs will be removed. What will follow is a confirmation email notifying that the order was received. Once it's processed and ready, we'll contact you and schedule a pick up date (1-3 days).

•  Once you place your order, at checkout select 'PickUp' as the preferred delivery method to remove shipping costs.

•  After the order is received the order will be ready with 2 - 4 days - depending when the order was placed.

•  Store pick up days are Monday through Friday, from 9am to 5pm.

•  When your order is ready we will notify you via a phone call and email.

•  Once informed, pick up will be available withing our working hours (Monday - Friday, 9am - 5pm).

•  Orders that have not been picked up within two week will be subjected to be charged a warehouse restock fee of 30% of the order amount.

•  Yes - Please notify us beforehand, and have ready the following information:

1. Order number + receipt of purchase.
2. Name of the carrier who will be picking up the order.
3. Date and time when the order will be picked up - must be within our working hours (Mon-Fri, 9am-5pm).

•  Yes - We take your information, privacy and security very seriously.

•  ONLINE: We accept Visa, Mastercard, Discover, Apple Pay, and PayPal.

• IN-STORE: We accept Cash, Visa, Mastercard, Discover and Apple Pay.

•  You can fill out the contact form here.

•  By giving us a call: +1 (787) 688-8384 / +1 (787)

•  Via email: hydrowarehousepr@gmail.com

•  Our store is located in Santurce (San Juan), Puerto Rico - inside Corona Comercial Park (old Corona Brewery). Click here for directions.

•  If you have any doubts or questions about our location, please don't hesitate to ask or call.

•  We're available from Monday thru Friday, from 9am to 5pm.

•  Yes - We offer wholesale pricing on some items. For more information please fill out the wholesale inquiry form (click here).

Yes - click here for more.